Office of the Ombudsman

Government, Government - Provincial Government

Verified

Investigates administrative fairness to Alberta Government. The primary purpose of the Ombudsman is to conduct impartial investigations on receipt of written complaints from individuals who believe they have been treated unfairly by the provincial government. The Ombudsman is independent of government and has broad powers to investigate actions, decisions, practices and procedures of government departments, boards, agencies and commissions. Individuals are required to complete all available appeals before the Ombudsman may consider investigating. The Office of the Ombudsman also assists individuals in directing complaints to the appropriate contact, department or other complaint mechanism when the complaint is outside the Ombudsman’s jurisdiction to investigate. The Ombudsman does not investigate disputes between private individuals.